Customer Services

How do I contact Customer Services?

Our teams are on hand to deal with your enquiry via email or telephone. Click here to find out how to get in touch with us.

How can I return an item?

Returning an item is easy! Head over to our delivery and returns page to find out how.

Do Cycle Republic offer NHS or Armed Forces discount?

Sorry, we do not offer discount to NHS or Armed Forces personnel.

I’m a British Cycling member, what benefits do you offer?

If you’re a British Cycling member, you’re entitled to 10% off instore (exclusions apply) as well as a free yearly bronze service (commute membership only) Find out more at British Cycling.

Where can I find a list of current promotions?

Easy! Head to our promotions page.