Delivery and Returns

Waiting on some new parts or kit? Whether it’s some spares to get you back on the road or a kit upgrade, we know you don’t want to be waiting around to get your hands on it!

Click the appropriate link to find out more about our delivery or click and collect services as well as further details about our returns and refunds process.

Delivery

You can have your order delivered to your home or work address or a collection point, or you can use our free Click and Collect service and pick up your order from a Cycle Republic store.

During peak or seasonal periods, times for delivery and collection may be extended. We’ll show the delivery or collection date for your specific order at the checkout, so check this date when you order to see your delivery or collection time.

Please note that free delivery is only available on orders over £10. Some large items are not eligible for free delivery.

Bike Delivery >

When you order a bike from us, it’ll be built and inspected by one of our qualified mechanics – no matter whether you’re picking it up from a store or having it delivered to your home or work address.

An estimated delivery window (in working days) will be shown at the checkout. The delivery window will vary from bike to bike, as some models are located at a supplier’s warehouse. Please check before ordering.

Please note that free delivery is only available on orders over £10. Some large items are not eligible for free delivery.

Having your bike delivered

An estimated delivery window (in working days) will be shown at the checkout.

Your new bike will be professionally inspected and assembled by us before being boxed up and sent to you. All you’ll need to do is straighten the handlebars and add your pedals and you’re good to go! To find out more about this process go to this link.

Please note that bikes cannot be delivered on Bank Holidays.

Please note: Due to the current legislation around e-bikes in Northern Ireland, we will not fulfil orders containing electric bikes to addresses in Northern Ireland.

Currently we are only able to fulfill orders to UK addresses. This excludes the Channel Islands.

Collecting your bike from a store >

If you order your bike online and choose to collect it from a store, we’ll call you in advance to find out what time you’ll be collecting. Once we know this, we’ll get to work on putting your bike together in time for you to pick it up. Click this link to learn more about our click and collect service.

Please note: Due to the current legislation around e-bikes in Northern Ireland, we will not fulfil orders containing electric bikes to addresses in Northern Ireland.

Accessory, Clothing and Parts Delivery >

Please note that free delivery is only available on orders over £10. Some large items are not eligible for free delivery.

DELIVERY TYPE PRICE ORDER CUTOFF DELIVERY TIMES OTHER ITEMS
Standard (within 3 working days) £2.99 or FREE on orders over £10 Order by 3pm Monday to Friday - Please allow an extra 2 working days for Bank Holidays
- Smaller items sent by DPD
- Larger goods (e.g. work stands, wheels, child seats, frames, and forks) sent via Parcelforce and a signature will be required- Excludes bulky items
Next Day £4.99 Order by 3pm (Sunday-Thursday) for Next Day delivery 8am - 6pm* - Smaller items sent by DPD
- Larger goods (e.g. work stands, wheels, child seats, frames, and forks) sent via Parcelforce and a signature will be required

Not all delivery options are available for all items – check out an item’s product page for more info.

For packages up to 100cm, orders are sent with DPD. Large items such as work stands, wheels, child seats, frames, and forks are sent with Parcelforce.

Currently we are only able to fulfill orders to UK addresses. This excludes the Channel Islands.